Terms & Conditions
By accessing, browsing, or purchasing products from www.
Purchase Terms and Conditions
General
All purchases made through www.
Order Acceptance
Submission of an order does not constitute acceptance of that order. Richardson Saw and Lawn Mower Co. reserves the right to accept, reject, limit quantities, or cancel any order at its sole discretion, including orders affected by inventory shortages, pricing errors, product availability issues, suspected fraud, payment concerns, or other legitimate business reasons.
Payment
We currently accept Visa, MasterCard, American Express, Discover, and PayPal. We do not accept personal checks, business checks, cashier’s checks, money orders, or other payment methods unless specifically approved by us.
Debit and Credit Card Payments
Your card may be authorized at the time of purchase. Depending on your financial institution, authorization holds may appear on your account prior to final settlement. Richardson Saw and Lawn Mower Co. is not responsible for policies or processing timelines imposed by your card issuer or financial institution.
Pricing
Prices displayed on the website are effective at the time the order is submitted. Prices, promotions, and availability are subject to change without notice.
Typographical Errors
In the event a product is listed at an incorrect price or contains inaccurate information due to a typographical error, supplier information error, technical issue, or other mistake, Richardson Saw and Lawn Mower Co. reserves the right to refuse or cancel any orders placed for the affected product. If payment has already been processed, any amount charged will be refunded to the original method of payment.
Sales Tax
Applicable sales tax will be calculated and charged in accordance with federal, state, and local tax laws based on the shipping destination and purchaser’s tax status. Customers claiming tax-exempt status must provide valid exemption documentation before the order is processed.
Order Cancellation
Customers may request cancellation by contacting us at sales@
Orders canceled after shipment confirmation may be subject to a 25% restocking fee and any applicable shipping or freight charges.
If an order has already been picked up by a carrier, additional freight, handling, return shipping, or recovery costs may apply.
In-Store Pickup
In-store pickup may be available for certain items. Richardson Saw and Lawn Mower Co. reserves the right to approve or deny any in-store pickup request. Customers may be required to present identification and proof of payment before merchandise is released.
Special Order Items
Special order items are products that are not normally stocked and are ordered specifically for a customer.
- No returns on special order parts.
- No returns on electrical parts.
- Special order equipment returns require prior written approval.
- Customers are responsible for all freight charges related to approved returns.
Returns
Return requests must be submitted within 15 days of delivery.
All returns require prior authorization. Customers must contact sales@
Returned items must be:
- Unused
- In new, resalable condition
- Returned in original packaging
- Returned with all manuals, accessories, and documentation
Returns received without approval or not meeting these requirements may be refused.
Restocking Fees
- Parts: 25% restocking fee
- Equipment: 20% restocking fee
Original shipping and handling charges are non-refundable. Return shipping costs are the responsibility of the customer unless otherwise required by law.
Refunds
Once a return has been received, inspected, and approved, refunds will be issued to the original payment method, less any applicable fees. Processing times vary and may depend on your financial institution.
Backorders
If an item becomes unavailable after purchase, we reserve the right to cancel the order and issue a refund or offer an alternative solution at our discretion.
Shipping
Shipping times are estimates only and are not guaranteed unless specifically stated otherwise.
We may occasionally ship directly from a manufacturer or distributor in order to expedite delivery.
We currently ship only within the contiguous United States (lower 48 states). We do not currently ship to Alaska, Hawaii, Puerto Rico, Canada, or other international destinations.
Shipping Damage, Lost Shipments, and Incorrect Orders
Customers should inspect shipments immediately upon delivery.
Claims involving shipping damage, concealed damage, shortages, lost shipments, or incorrect products must be reported within fourteen (14) days of delivery.
Do not discard packaging materials, as they may be required for carrier inspections and claim processing.
Product Defects and Manufacturer Warranties
If you believe a product is defective, contact us immediately.
Manufacturer warranties, when applicable, are provided solely by the manufacturer. Richardson Saw and Lawn Mower Co. will assist customers in locating warranty service providers when possible.
Warranty coverage does not apply to products that have been misused, abused, altered, modified, improperly installed, neglected, or used outside their intended purpose.
California Restrictions
Certain products, engines, and equipment may not be available for shipment to California due to emissions regulations or manufacturer restrictions.
Secure Transactions
We employ commercially reasonable security measures to protect customer information. However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Limitation of Liability
To the fullest extent permitted by applicable law, Richardson Saw and Lawn Mower Co., its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our website, products, or services.
Our total liability for any claim related to a purchase shall not exceed the amount actually paid for the product that gave rise to the claim.
Disclaimer of Warranties
Except as expressly stated by the manufacturer or required by applicable law, all products, services, and website content are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied, including warranties of merchantability and fitness for a particular purpose.
Force Majeure
Richardson Saw and Lawn Mower Co. shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, acts of government, labor disputes, supplier shortages, transportation disruptions, cyber incidents, utility failures, or other force majeure events.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.
Dispute Resolution and Venue
Any dispute arising out of or relating to these Terms & Conditions, the website, or any purchase shall be brought exclusively in the state or federal courts located in Dallas County, Texas, and you consent to the jurisdiction and venue of those courts.
Messaging and Text Messages
By providing your mobile phone number and expressly opting in, you consent to receive recurring SMS and MMS messages from Richardson Saw and Lawn Mower Co. regarding your account, orders, repairs, service appointments, delivery notifications, customer support interactions, review requests, promotional offers, event notifications, and other business-related communications.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
- Message Frequency: Message frequency varies.
- Message and Data Rates: Standard message and data rates may apply.
- Opt-Out: Reply STOP at any time to unsubscribe from SMS messages. After opting out, you may receive one final confirmation message.
- Help: Reply HELP for assistance or contact us at sales@
richardsonsaw. com or 972-235-2086. - Carrier Disclaimer: Mobile carriers are not responsible for delayed or undelivered messages.
- Privacy: Information collected through our messaging program is handled according to our Privacy Policy.
- Program Changes: We reserve the right to modify or discontinue our messaging program at any time.
Contact Information
Richardson Saw and Lawn Mower Co.
Phone: 972-235-2086
Email: sales@
Website: https:/
Phone: 972-235-2086
Email: sales@
Website: https:/
These Terms & Conditions may be updated periodically without prior notice. Continued use of the website following changes constitutes acceptance of the revised Terms & Conditions.
